Our shipping pricing shown is for the UK only. For any international deliveries, please contact us first, we may be able to arrange alternative shipping methods for you for additional charges.
We want you to be satisfied every time you shop with us so we make our returns policy simple.
Please contact us in the first instance if you are unsure so we can advise the best option of returning the item to us.
Goods for return or exchange must be sent back to us within 14 days of receipt. Simply send returns back to us at the address below:
17 Emma’s Crescent
Any order that hasn’t been received within 14 days from the purchase date, the sender must be notified so we are aware of the problem, failing to do this will result in your Statutory rights being forfeit and we will be no longer responsible.
Upon receipt of the goods, we will send replacement goods or issue a full refund for the price of the goods returned.
Our only condition is that they are in a saleable condition, in other words:
Although we issue the credit straight away it takes this length of time to work its way through the banking system (some building societies can take longer). Where Faulty or Damaged goods are received please contact us within 7 days of receipt.